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Frequently asked questions
At Aphero Carbon, we recommend professional installation for our parts to ensure proper fitment and performance. However, some parts may be suitable for DIY installation. Please refer to our fitting guides or contact us for more information.
All prices on our website are exclusive of VAT. VAT will be calculated and added to your total at checkout.
We offer various shipping options for domestic and international orders. Shipping costs will be calculated based on the weight of your order and your location. Please refer to our shipping information for more details.
We do not currently offer financing options for our products. However, we accept various payment methods, including credit/debit cards and PayPal.
We offer a limited warranty on all our products against defects in materials and workmanship. Please refer to our warranty policy for more details on coverage and terms.
While aftermarket modifications can potentially affect your car’s warranty, Aphero Carbon parts are designed to be high-quality and compatible with a wide range of vehicles. We recommend consulting with your car manufacturer or dealer to understand any potential impacts on your warranty before installing aftermarket parts.
Aphero Carbon parts can be fitted at authorized dealers, certified installers, or reputable auto shops that have experience with aftermarket carbon fiber components. We recommend reaching out to our network of preferred installers or contacting us for recommendations in your area.
While some Aphero Carbon parts may be suitable for DIY installation, we highly recommend professional installation to ensure proper fitment and performance. Our parts are designed to be installed by trained technicians familiar with carbon fiber components and automotive modifications.
Aphero Carbon does not offer installation services at our facilities. However, we can provide guidance and support to ensure that your chosen installer has all the necessary information and tools to fit our parts correctly.
We have a network of preferred installers and partners who have experience working with Aphero Carbon products. Please contact us for recommendations or search for certified installers in your area who specialize in aftermarket automotive modifications.
We offer a 30-day return policy on all unused and uninstalled Aphero Carbon products. Items must be in their original packaging and in new condition to be eligible for a refund. Please refer to our *return policy *for detailed information on the return process.
To initiate a return, please contact our customer service team (info@apherocarbon.com) with your order details and reason for the return. We will provide you with instructions on how to return the item and process your refund once the product has been received and inspected.
Restocking fees may apply for returns of Aphero Carbon products. Please refer to our returns policy for information on any applicable fees and restocking charges.
Custom or personalized Aphero Carbon products are typically not eligible for return unless there is a manufacturing defect or error on our part. Please contact us if you have any concerns about a custom order and we will work with you to find a suitable solution.
Once we have received and inspected the returned item, we will process your refund within a specified timeframe. Please allow for processing and shipping time for the refund to be reflected in your account.